Question 1

Are you Factory or Trading company?

Accepted Answer

We are ink Factory (Manufacturer)

Question 2

What is your product quality?

Accepted Answer

Our raw materials are all purchased from qualified suppliers. And we have very strict QC standard to assure our final products meet

your requirements. All the product,we 100%testing before ship.

Question 3

Can you print my own logo on the products?

Accepted Answer

Yes ,we can make your own design or put your logo on the product ,please send your design or inquiry to our email ( Whatsapp or Skype ),

but also the packing design and other OEM services are available.

Question 4

How long will I need to wait to get my goods?

Accepted Answer

2-3 days via air express, 2-6 days for by air, 20-35 days for by sea.

Question 5

How will you deliver my goods to me?

Accepted Answer

Normally, we will ship the goods by air, by sea and by express, such as DHL, FEDEX, UPS,TNT basing on the needs of different clients.

Question 6

What is the lead time?(How long will it take to prepare my goods?)

Accepted Answer

1-2days for sample orders, 3-5 days for bulk orders.(The exact time will be based on the requirements)

Question 7

What is the Minimum Order Quantity(MOQ)?

Accepted Answer

sublimation ink MOQ: 30L, Sample order or small order is acceptable.

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